A blog for technology, social media and digital marketing!
Aug
9

Customer Experience and Single Sign-On

user experience

Are you an entrepreneur? Yes! Do you know what your customers are talking about your brand and what is the quality of service they are getting? If your answer is no, then my friend you are in big trouble. You need to be…

Aug
9

How To market a Business On Facebook.

Facebook is one of the best social media platforms. Today, almost all businesses have their business page  on Facebook. Here is an interesting infographic that helps you to know  how you can boost your business with the help of Facebook.   Source: https://in.pinterest.com/pin/345229127669038080/ edit

Aug
2

Building Teams Focused On Crеаtivitу And Innоvаtiоn In The Wоrkрlасе

key to leadership

Bеing a lеаdеr means you аrе involved in tеаm building еасh time уоu рrороѕе оr соmmеnсе a nеw рrоjесt. Every рrоjесt rеԛuirеѕ nеw dуnаmiсѕ, nеw rеѕоurсеѕ, аnd different ѕkillѕ. Each team уоu wоrk with will аррrоасh their рrоjесt in a unique way. Rеviеw…

Aug
1

How quick is your response to the customer’s experience?

How quick is your response to the customer's experience?

The arrival of digital age, combined with the 24/7 hours connectivity thanks to smartphones, it has become mandatory for businesses to listen to their customers and reply to their every single query, feedback, questions as well as complaints and the longer it takes…

Aug
1

How IT Can Improve Your Customer Service

improve-customer-service-big-data_9yPOyAv

When a business pays for marketing to acquire customers, the loss is even more costly by not converting visitors to the site. It’s no secret that customer service is important. Use the available technology and the IT department to improve the marketing and…

Aug
1

TextFree with Voice Now Allows Group Texting

group-texting

Pinger has done it again.  Now, users can text messages using a unique number from an iPhone, iPod touch or Android device and send texts to more than one user at a time.  Called group texting, this feature is common to many texting…

Jul
29

Guide to boost customer loyalty

Guide to boost customer loyalty

In today’s competitive market, customer service is the driving factor behind increased customer loyalty. Customers have greater choices today along with an increased buying power, which means that they control the market. With availability of various social media tools, each unsatisfied customer has…